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Acre Woods Retirement Community Case Study

Case Study: Iris

Living in a retirement village has not only changed Iris’ life, it has changed her as a person too.

“I have never been in contact with so many people socially as I am now,” she said. “I have become so much more confident. Imagine, growing as a person even at my age!”

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Case Study: DAVID AND TERESA

“We have plenty of visitors and every one of them has been knocked out by this place,” said Teresa. “It’s the perfect place for a new start. You can’t help but make friends, it happens automatically.”

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Case Study: Richard

Richard is used to making the most of his life. When failing eyesight threatened to tear his world apart he faced the challenge head on. Now at 66 and with that same determination he is enjoying the facilities at his retirement community to the full.

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Case Study: Joan

Fashion conscious Joan feared she would never walk again when she broke her hip earlier this year.

But, just a few months later, the determined 97 year old was back on her feet again, helped by the team at the retirement community in Wellingborough.

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Senior Living Case Study: A Vibrant Connection

By Anne Cosgrove
Published in the November 2012 issue of Today’s Facility Manager

Making life easier and more enjoyable for residents is the top priority at senior living facilities. Whether providing independent living apartments and cottages, assisted living services, or nursing care these types of communities reflect a focus on safety, comfort, and social interaction. Continuing care environments—those that allow residents to age in place—are increasing as the senior population is poised to grow significantly over the next decade or so.

In North Andover, MA, the Edgewood Retirement Community recently underwent a renovation and expansion that addressed the requests and needs of its approximately 260 residents. Completed in spring 2010, the project encompassed a 22,000 square foot renovation and 26,000 square feet of new construction. Located on 80 acres in a rural setting, the facility also benefitted from numerous improvements to its site and outdoor amenities.

A Chat With Kevin Tremblay,
Director of Facilities,
Edgewood Retirement Community

What are your title and responsibilities at Edgewood Retirement Community?  As director of facilities, I am responsible for the smooth operation of all aspects of the facility.

How long have your worked at this facility?  I have worked here for 11 years.

During your tenure in the facilities profession, can you name a development that’s changed how you do your job?  A notable development is having to keep current with modern technology by using both computer aided facility management systems and computer maintenance management systems.

Kevin Tremblay, director of facilities at Edgewood, was part of the team that headed up the project. He worked with the architects, engineers, and other firms hired for the expansion to ensure the construction plan fit with the vision of the community, and he was involved throughout to ensure facility systems would operate as planned. Another significant role for Tremblay was to communicate to residents the status of construction, and this task included keeping them informed of changes to pedestrian flow inside the facility.Meanwhile, the project included upgrades to building systems that the facility management (FM) staff uses to maintain comfortable, healthy conditions for residents of both the independent living and nursing care areas.

“Open communication of resident concerns to staff, and the responsive follow up by the design and construction team, was the pivotal component of this logistically complex project,” says Tremblay. “With the numerous parties involved, our goal was to maximize space in the renovated areas and to create a state-of-the-art facility. I was the liaison between the design team and residents.”

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